Privacy Notice

1. WHO I AM

The data controller responsible for your personal information is: Webster Music Co. Sole trader: Callum Webster Email: [email protected] If you have any questions about how I use your personal information, you can contact me using the email address above.

2. INFORMATION I MAY COLLECT

Depending on how you interact with Webster Music Co., I may collect:

• Name, email, telephone number and postal address where relevant.
• Wedding/event date, venue, event details, music preferences, song requests, timings and relevant organiser information.
• For tuition: student name, age/date of birth where necessary, parent/guardian details, address where necessary, musical interests/abilities/requirements, lesson arrangements and attendance information.
• Payment/invoice information including amounts, dates, invoice details, payment status and information needed to reconcile bank transfers.
• Photographs and video recordings where applicable.

3. HOW I COLLECT YOUR INFORMATION

I may collect information through:

• My website contact form
• Email
• Telephone/messages
• Facebook, Instagram, TikTok
• Bookings
• Tuition arrangements
• Payments
• Event planning
• Photography/video permissions

4. WHY I USE YOUR INFORMATION

I use information to:

• Respond to enquiries
• Provide quotations
• Deliver tuition and performances
• Communicate about bookings
• Prepare music
• Manage appointments
• Invoice and reconcile payments
• Maintain business/tax records
• Deal with disputes
• Meet legal obligations
• Safeguard students
• Improve services and website
• Promote Webster Music Co. where there is an appropriate lawful basis and, where required, permission

5. LAWFUL BASES

Depending on the circumstances, I may rely on contract, legitimate interests, legal obligation or consent.

6. CHILDREN'S INFORMATION

Webster Music Co. provides private music tuition to children and young people as well as adults. Children's information will only be collected and used where reasonably necessary for tuition, communication with parents/guardians, safeguarding, payments and legal obligations. Identifiable images of children will not be used for promotional purposes without appropriate permission where required.

7. PHOTOGRAPHS AND VIDEOS

I may photograph or record performances for legitimate business purposes. Appropriate permission will be obtained before identifiable images of clients, couples, students or guests are used for promotional purposes where required. Promotional material may appear on:

• The Webster Music Co. website
• Facebook
• Instagram
• TikTok
• Other promotional channels

8. SOCIAL MEDIA

Webster Music Co. uses Facebook, Instagram and TikTok. These platforms also process information under their own privacy policies. I may receive names, usernames, profile information and message content.

9. WEBSITE AND CONTACT FORMS

The website is being developed using GoDaddy. Information submitted through the website may be used to respond to enquiries and provide quotations or services. Website hosting, forms, analytics and technical services may involve third-party providers.

10. COOKIES AND WEBSITE ANALYTICS

The website may use necessary and, depending on configuration, analytics or other cookies. The exact cookies used will depend on enabled services. Non-essential cookies will be handled in accordance with applicable consent requirements. A separate cookie notice/settings mechanism will be provided where appropriate.

11. WHO I MAY SHARE INFORMATION WITH

Where there is a legitimate reason, information may be shared with:

• Professional advisers
• Website/hosting providers
• Payment or invoicing providers
• Accountants
• IT/cloud/software providers
• Venues where necessary
• Parents/guardians where appropriate for under-18 students
• Authorities where legally required

12. THIRD-PARTY SERVICES

Depending on services used, third parties may include:

• GoDaddy
• Meta/Facebook
• Instagram
• TikTok
• Email/cloud providers
• Payment/invoicing providers
• Accounting software

13. INTERNATIONAL TRANSFERS

Some providers may process information outside the UK. Where applicable, reasonable steps will be taken to ensure transfers comply with UK data-protection law and appropriate safeguards.

14. HOW LONG I KEEP INFORMATION

Information will not be kept longer than reasonably necessary unless legally required. Retention periods vary by type:

• Enquiries: retained only as long as reasonably necessary to deal with the enquiry and any resulting business relationship
• Booking records: retained as long as reasonably necessary to administer the booking and deal with subsequent enquiries, disputes or legal obligations
• Invoices/financial records: retained for the period required by applicable tax and accounting requirements
• Tuition records: retained as long as reasonably necessary to administer tuition, safeguarding and related legal or business requirements
• Consent records: retained as long as reasonably necessary to demonstrate that consent was obtained

15. KEEPING INFORMATION SECURE

Reasonable technical and organisational measures will be used to protect information against:

• Unauthorised access
• Loss
• Destruction
• Damage
• Disclosure
• Alteration

16. YOUR RIGHTS

Depending on circumstances, you may have rights to:

• Access the personal information I hold about you
• Correct inaccurate information
• Delete information in certain circumstances
• Restrict processing in certain circumstances
• Object to certain processing
• Data portability
• Withdraw consent where consent is the basis

17. DIRECT MARKETING

I do not currently send promotional email or text marketing campaigns. If this changes, applicable direct-marketing requirements will be followed.

18. COMPLAINTS

Please contact [email protected] first. You may also complain to the Information Commissioner's Office (ICO): https://ico.org.uk/

19. CHANGES

This notice may be updated to reflect changes to the business, services or legal requirements. The latest version will be published on the Webster Music Co. website.